Behavioral Interviewing Essentials

This session is available as a 90-minute, online webinar or on-site session at your organization. Please contact us to request scheduling.

Who should attend

This workshop is designed to help hiring managers and supervisors enhance their interviewing skills and techniques. It is also suitable for an intact team to coordinate interview techniques and questions. The employee selection and hiring process is key to running a business. Hiring the right candidates results in higher performance and job satisfaction, building “bench strength” on the manager’s team, less turnover, and contributes to the reputation of the organization as a good employer. In this workshop, participants learn to use a systematic interviewing process so that the right candidates get hired.

In this webinar, you will not only learn and receive the content in the slides and the instructor's explanations and comments, you'll also get a 50-page manual as a bonus. The manual contains more in-depth content, including exercises, details of the interviewing process and advanced interviewing techniques, as well as 20 pages of sample interview questions covering a wide range of jobs.

What participants are saying

"Very helpful information!"

"I enjoyed this session and appreciate you being so thorough. I also liked the workbook that was provided in the beginning as many courses don’t delve into the content like yours did."

"I learned that I hadn't been asking performance questions to see if candidates would be a good fit."

Key topics and takeaways

  • Examine the impact of poor interviewing and hiring on a department, the organization, the new employee, and the hiring manager.
  • Learn and practice the components of an interview plan for the interview team.
  • Distinguish behavioral questions that are fair, effective and legally defensible, and questions which are not (hiring within the law).
  • Practice the steps in the behavioral interview.
  • Examine principles to follow to fairly evaluate job candidates.
  • Assess one’s own interview strengths and areas for improvement.

About the presenter

Carolyn FeuilleCarolyn Feuille, M.A., M.S., is a leadership coach and training consultant, specializing in leadership, team development and career transitions.  Carolyn is President of Esprit Global Learning, a consulting company dedicated to developing global leaders and preparing executives and their families for successful international assignments.

Due to her consulting experience in a variety of organizations over the past 12 years, she has a solid understanding of fast-paced, results-driven corporate environments and challenges. She has conducted programs for managers at such firms as Johnson & Johnson, Hewlett-Packard, Solectron, LSI Logic, JDS Uniphase, Cadence Design Systems, Genentech, LifeScan, and PricewaterhouseCoopers. She helps her clients turn knowledge and awareness into practical, effective action.

Carolyn is a graduate of Corp. Coach University International and holds an M.S. in HR Management & OD from Golden Gate University, San Francisco. She has lived in Colombia, France and the United States, and worked in Europe and Japan.

She is co-author of the Polaris Global Competency Model and 360° Assessment Survey, and certifies coaches to use this assessment with their clients.