<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=289291844809425&amp;ev=PageView&amp;noscript=1">
Less Is More Blog Productivity Tips

Join us at the Webinars2017-colored-calendar-with-blue-background-vector.jpg

View our Webinars Schedule.

The Perfect 15-Minute Day Method is here!

Promotiona_Video_Thumbnail_Rev2.jpg

Order the book, eBook, journal, or eCourse to get started right away and inject a healthy dose of accomplishments and happiness in your workday and beyond!

Learn more!

Get Our Free eBook

The Results Curve: How to Manage Focused and Collaborative Time

Less-Is-More Blog by Pierre Khawand

5 Ways to Manage Conflict at Work You Can Use Right Now

Posted by Pierre Khawand on Tue, May 20, 2014 @ 03:22 PM

Lorraine Segalby Lorraine Segal

Many of us shudder with fear or dread when we hear the word “conflict.” We would do anything to avoid it, sidestep it, ignore it, or somehow fix disagreements without actually dealing with them.

Unfortunately, conflict is an inevitable part of human interactions, at home or at work and it won’t go away just because we, understandably, would prefer not to deal with it.

Sign up for our free webinar with Lorraine Segal, June 5, 2014 at noon PT, "Effective Strategies to Manage Conflict at Work."

Tips for managing conflict at work

The good news

When we accept the reality of conflict, it is absolutely possible to learn techniques and ways of thinking that help us manage and even resolve conflict with co-workers, bosses, or employees. It can take practice, support, repetition and willingness to integrate and use these approaches well, but my clients, and I vouch for their effectiveness.

Here are a few effective strategies and mindsets to get you started:

    1. Accept that conflict happens.

    Conflicts will arise. You don’t need to blame yourself or another for a disagreement. This helps you keep an open mind to focus on solutions.

        2. Manage your own emotions and responses.

          Are they saying or doing something that sends you through the roof? Chances are the intensity of your reaction has to do with past experiences, not just the current problem. Becoming aware of what is getting triggered, and then separating the past from the present situation, will help you stay calm and present.

            3. Make the first move.                                                              

            Be willing to make the first move toward resolution, even if you think it is their fault and they should be the first to act. Do it anyway, and you will get the benefit.

                4.   Be willing to listen.                                         

                  Each of us has our own way of framing and describing our experience. When we recognize that they have a different story about what happened, and become willing to listen to and understand their perspective, we can see more clearly how we got embroiled and how we might resolve the conflict.

                    5.   Take responsibility for your part.

                    Did you make a mistake that affected someone else, lose your temper, or hurt someone’s feelings? This is human and inevitable, as well. If you can acknowledge your part, instead of reacting defensively, it can defuse conflict. This does not mean taking all the responsibility, but sincerely recognizing what you did wrong.

                      The rewards of mastering conflict skills

                      It takes a lot of practice and willingness to become aware of your assumptions about the other person, and to change your behaviors and ways of thinking about conflict. But making these changes will reap rich rewards—including peace of mind, more energy for your work and your life, and better interactions with those around you.

                      Get good enough at it, and you may be seen as the “go-to” person for helping others with their disagreements, which is an excellent leadership ability. Individual communication/conflict management coaching or classes can offer support, rehearsal, and guidance for strengthening these crucial skills.

                      Click now to sign up for our complimentary webinar on 6/5/14 with Lorraine Segal, "Effective Strategies to Manage Conflict at Work."

                      Lorraine Segal (M.A. TESOL) was a tenured community college professor for many years before she found her true passion for helping people communicate better, resolve conflicts, let go of resentments, and forgive themselves and others.

                      Now, she is a communication and forgiveness specialist, a certified conflict management coach, a mediator, and a teacher. She has her own Sonoma County-based business, Conflict Remedy, offering individual and group coaching. She also teaches communication and forgiveness skills at Sonoma State University and St. Joseph’s Health Life Learning Center. For more information about Lorraine and her work, visit her website: www.ConflictRemedy.com.

                      Topics: human resources, Lunch & Learn Webinars, management, collaboration, team work, leadership

                      What Matters Most to Employees: 6 Authors Explore Employee Engagement

                      Posted by Pierre Khawand on Thu, Feb 27, 2014 @ 06:17 PM

                      describe the imageEmployee engagement worldwide is at a low, as so reported a widely publicized Gallup study last fall indicating that only 13 percent of employees are engaged at work. 

                      Part of the dilemma in understanding the complex, human capital issue of employee engagement is really starting with a definition. What does it mean for employees to be engaged?

                      Christine Mellon, VP of Human Capital Management Transformation at Oracle will present on this topic at People-OnTheGo’s free webinar, March 6, 2014: “The Employee Engagement Trap: How HR should approach the ‘Employee Experience.’”

                      Click to register for the free webinar.

                      In this 40-minute presentation, Mellon will discuss the difference between employee engagement and the “employee experience,” and will offer valuable insight into strengthening the employee-employer relationship.

                      Indeed, finding out what matters most to employees means going beyond the standard understanding of employee engagement. Here are six authors below who are also challenging what it means for employees to be engaged, and their thoughts on the issue:

                      Going beyond satisfaction.

                      “Engaged doesn’t mean satisfied… You can be satisfied at work, but that might mean you are satisfied only enough to do the bare minimum to get by. You might be satisfied but still taking calls from recruiters offering a 5% bump in pay. Satisfied isn’t enough.”

                      - Kevin Kruse, Employee Engagement for Everyone: 4 Keys to Happiness and Fulfillment at Work

                      Contributing to something bigger.

                      “All employees have an innate desire to contribute to something bigger than themselves.”

                      - Jag Randhawa, The Bright Idea Box: A Proven System to Drive Employee Engagement and Innovation  

                      Respect and engagement go hand in hand.

                      “I realized that the concept of respect perfectly explained how in the span of two months I had gone from an enthusiastic new hire to handing in my resignation… It was clear to me that respect was the lynchpin of employee engagement.”

                      - Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

                      More than just perks.

                      “The organization may lavish you with perks, but those perks don’t hold the key to engagement. Feeding the pleasure center of the brain through extrinsic rewards doesn’t engage a person and build real, lasting fulfillment.”

                      - Timothy R. Clark, The Employee Engagement Mindset: The Six Drivers for Tapping into the Hidden Potential of Everyone in Your Company

                      A feeling of commitment.

                      “Employee engagement is characterized as a feeling of commitment, passion, and energy that translates into high levels of persistence with even the most difficult tasks, exceeding expectations and taking the initiative.”

                      - Linda Holbeche & Geoffrey Matthews, Engaged: Unleashing Your Organization's Potential Through Employee Engagement Hardcover

                      A company culture based on authentic values.

                      “There was a time when every employee from the top to the bottom of an organization needed to be able to deliver the company’s “elevator blurb”… Today, your employees should also be able to enthusiastically describe your company’s values and culture during that same elevator ride.”

                      - Bob Kelleher, Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results Hardcover

                      Additional Resources & Webinars

                      Topics: human resources, management, team work, leadership

                      The Secret to Silicon Valley Innovation | TEDxTalk & Webinar

                      Posted by Pierre Khawand on Wed, Jan 29, 2014 @ 03:21 PM

                      Silicon Valley's abundant landscape of innovation is difficult to duplicate. Many outside companies have tried to "clone that magic mix of what makes Silicon Valley," says Reinhold Steinbeck in his 2011 TEDxTalk, and he thinks they haven't been able to accomplish it.

                      innovation People OnTheGo CreativeCommonsWhy is this?

                      One of the reasons, he says, is the learning taking place in local institutions, like Stanford, and how this connects with the many corporations and startups that call Silicon Valley home. It's this "innovative approach to teaching and learning," Steinbeck says, that gives the Valley its leading edge.

                      Steinbeck is no stranger to the fertile ground of innovation in Silicon Valley, having worked in the area for over 20 years, including at Apple in their Advanced Technology Group and at the Stanford Center for Innovations in Learning. He'll be presenting with his colleage and innovation specialist, Edgard Stuber, at People-OnTheGo's free webinar, Thursday, February 6 at noon PT: How to Use Design Thinking to Create an Innovation Company Culture.

                      Click to register for the complimentary webinar.

                      Watch Reinhold Steinbeck's TEDxTalk below (note: presentation is in English.)

                      Additional Resources & Webinars

                      Topics: Technology, Lunch & Learn Webinars, management, leadership

                      Watch & Learn: Agile Development Methodology Demystified (Video)

                      Posted by Pierre Khawand on Fri, Nov 01, 2013 @ 03:49 PM

                      Have you heard of Agile? Agile is a popular software development production method, but is also used in a variety of other fields in the areas of project management, innovation development, and more. Project managers, business owners, executives, leaders, and change managers would well benefit from learning about this powerful development methodology that works in an ongoing, iterative approach, and always with the end customer or user in mind.

                      Watch the video below to hear a great explanation of Agile (in under 5 minutes!).

                      And please join us for our FREE Lunch & Learn Webinar on Nov. 7, 2013 to learn even more about how Agile can power productivity and innovation at your business or organization: An 'Agile' State of Mind: How Agile software development & values power productivity (in business and beyond).

                      Click to register now for the free webinar.

                      Additional Resources & Webinars

                      Topics: Technology, productivity, Lunch & Learn Webinars, management, collaboration, leadership

                      Workplace Personality Traits (and Challenges) of a "Champ," and Why You Need One On Your Team

                      Posted by Pierre Khawand on Tue, Oct 22, 2013 @ 11:57 AM

                      TrophySoftware Advice recently published their research on four successful personalities in the workplace, “Psychological Profiles of the Dream Team.”

                      The profile of The Champ (and the Chip) provides an analysis of a Champ’s characteristics, motivations, strengths, and challenges.

                      The Champ

                      The Champ is the ideal, high-performing salesperson. Champs are full of energy, positivity, and confidence. These attributes, along with a gift for conversation and a healthy ego, help make them good at what they do. Their confidence makes them good salespeople and, sometimes, good leaders.

                      The Chip

                      What some refer to as a “chip on the shoulder” is a defining characteristic of the Champ. Whether the Chip comes from a lack of education, scarce economic resources or the Champ’s physical appearance, it often serves as a motivating factor, driving them towards success.

                      Strengths of the Champ

                      Some of the distinguishing traits that make Champs great include:

                      • Optimism. Champs have an innate belief that they will succeed. This helps them push on positively with their sales calls, even in the face of rejection.

                      • People skills. Champs have a natural ability to read people. They are great conversationalists and love human interaction.

                      • Confidence. Champs are confident (but not cocky). They believe in themselves and their team.

                      Challenges

                      Some of the unique challenges for Champs include:

                      • Arrogance. That confidence that serves the Champ so well in sales and leadership can manifest as arrogance in an immature Champ who has let his ego grow unchecked.

                      • Conflict. If that little Chip on the Champ’s shoulder becomes really big, it can turn to cockiness, resulting in conflicts with authority and management.

                      • Turnover. Champs have a higher turnover rate than some other personality types, because they absolutely must be on a winning team. They will look elsewhere if their current team isn’t successful enough.

                      The Champ is a valuable team member who makes an excellent candidate for a career in sales, c-level executive roles or politics.

                      To learn about famous Champs and how to identify, hire and manage a Champ, read the in-depth profile on The New Talent Times.

                      Additional Resources & Webinars

                      Topics: human resources, management, team work, leadership

                      3 Great Reads on Lean Process Improvement

                      Posted by Pierre Khawand on Wed, Oct 09, 2013 @ 04:37 PM

                      We recently hosted the Director of IT Quality at UCSF Medical Center, Pierre Brickey, at our complimentary, Lunch & Learn Webinar, "Lean in Action: Streamline your process and achieve results!" In his presentation, Pierre shared about the remarkable improvements the IT Department has been making at the San Francisco hospital. You're invited to watch the recording of the 40-minute session in our Accomplishing More With Less groups on Facebook and LinkedIn.

                      Our next free webinar on Thursday, November 7 also deals with productivity and process improvement: "An 'Agile' State of Mind: How Agile software development & values power productivity (in business and beyond)." You can click here to register for the webinar now.

                      By request from participants, Pierre Brickey has kindly shared his recommended reading on Lean process improvement. Here are his selections:

                      1. Lean Thinking: Banish Waste and Create Wealth in Your Corporation by James P. Womack and Daniel T. Jones

                      lean thinking book
                      2. Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA by Mike Rother and and John Shook

                      learning to see lean book
                      3. The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer by Jeffrey Liker

                      the toyota way lean book

                       Are you using currently employing Lean in your business or organization? What books or methodologies do you recommend on process improvement? Please leave your comment below.

                      Additional Resources & Webinars

                      Topics: books, Technology, business results, time management tips, productivity, Lunch & Learn Webinars, management

                      Should Your Business Go “Lean”? Learn About Lean Process-Improvement in 3 Awesome Infographics

                      Posted by Pierre Khawand on Thu, Sep 26, 2013 @ 03:28 PM

                      Have you heard about Lean? Derived mainly from Toyota's Production System, Lean is a customer-focused production process and organizational philosophy that centers on the idea of "preserving value with less work." Eventhough Lean originated in the manufacturing industry, it has been applied to a multitude of industries as a powerful, process-improvement model.

                      To learn much more about how lean can improve your business, sign up for our free webinar on Thursday, October 3, Lean in Action: Streamline your processes and achieve results!. This complimentary session is presented by Pierre Brickey, Director of IT Quality at UCSF Medical Center, who has over twenty years of experience in the technology industry spanning the defense, telecom, and healthcare sectors.

                      Register now for the FREE Lean webinar!

                      And don't forget to check out these three, awesome infographics, below, that will get you started on understanding what Lean is all about.

                      Click each image below to expand.

                      BusinessNirvana Lean

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                      Source

                      Toyota Lean People OnTheGo

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                       

                      Source

                      LeanManufacturing People OnTheGo free webinar

                       

                       

                       

                       

                       

                       

                      Source

                      Topics: business results, productivity, Lunch & Learn Webinars, management, team work

                      Guest Blog for ProjectManagement.com: Four Productivity Tips for Managing Projects and Teams at the Micro Level

                      Posted by Pierre Khawand on Wed, Sep 11, 2013 @ 11:32 AM

                      By Melissa Sweat, Online Community Manager

                      "When you manage a project for efficiency, accuracy, and speed, it’s not just about managing the details and flow of the project, it’s about managing the details of the details."


                      Click to read the full article at ProjectManagement.com.

                      Project Management GuestBlog People OnTheGo

                      Additional Resources & Webinars

                      Topics: effective meetings, business results, time management tips, productivity, management, team work, leadership

                      Sizing Up the Right Project Management Tool

                      Posted by Pierre Khawand on Thu, Aug 22, 2013 @ 04:18 PM

                      In addition to the project management tools that we teach at People-OnTheGo, such as Microsoft Project, Microsoft SharePoint, Google Sites, Asana, and project wikis, our guest blogger will shed some light on additional PM tools for various project sizes.

                      projectmanagement tool software people onthego

                      Guest blog post by Jose Maria Delos Santos

                      Initiating a project needs adequate preparation. A significant percentage of projects have failed because of the lack of it. Aside from the necessary project management skills and processes, people also need to use the correct tool for the job. As projects come in different sizes, it is also important to use the right-sized PM tool for the project.

                      The defining line whether a project is small or medium-size can be difficult but is generally relative to the sponsoring organization. As such, PM tools for small and medium-size projects sometimes fall into one group. However, a PM tool having more core PM functionality, such as project tracking, task dependencies, time and expense tracking and resource management, is better suited for medium-size projects. Large projects have a bigger impact in terms of duration, resources, cost, risk and deliverables, and therefore need a PM tool that has a comprehensive set of integrated and sometimes customizable features.

                      PM Tools for Small Projects

                      Producteev is a web-based social task management platform that is well suited for small projects. The first interface is called the Workspace, and from this page, the user can create and complete tasks as well as invite people for collaboration on the task. It is available on many platforms such as a PC, Mac, mobile devices, and even just with an email.

                      Teambox is a project management and collaboration platform that is relatively easy to use. All communications of the team can be organized by projects for easy reference. The discussion may be converted easily into tasks and tracked for progress through a workload view, calendar, or Gantt chart.

                      ProofHub is an online PM tool that offers cloud-based storage, flexible pricing, and unique inbuilt chat and proofing tool that improves work efficiency greatly. For example, team members and clients alike can use the online collaboration tool that is faster and more powerful than email. All chat history is then stored for easy reference and update.

                      PM Tools for Medium-size Projects

                      AceProject is an online application that has strong project management features including Gantt charts, project tracking, time and expense tracking, document management, reporting, and mobility. It also has important human resource management features critical for medium-size projects involving a greater number of people. It can include external collaborators to the project while maintaining security and integrity with access rights. Since projects always involve resources, their availability and their assignment, AceProject’s time tracking, expense tracking and reporting features become indispensable.

                      LiquidPlanner is an online PM and analytic tool that has more than just a built-in project collaboration feature. It also has the important scheduling and organizational features that can be set by priority. It also has time tracking and approval features that make it easy for team members to fill up their timesheets and for project managers to approve them.

                      Intervals is an online software that helps users take control of their time, tasks, and projects. Many businesses in over 100 countries are using it, which resulted in successful projects and expansion of their business. It has powerful reporting features that allow the project manager to see how the projects are advancing, what the workload is on a team member, and how well within budget is the project costing.

                      PM Tools for Large Projects

                      EPM Live is a work management platform for managing projects. Aside from project management tools such as scheduling, collaboration, timesheets, and reporting, it also has portfolio management, cost management and work management features. It has powerful workflow automation features that can be implemented across the organization for the total picture of project performance. It may be deployed online through the Internet or on-premise within the company.

                      Project Insight is a customizable online PM software that boasts of a long list of features but still retains ease of use. It is flexible as well to be deployed online or on-premise. It has the needed features to support project scheduling and resource allocation. It also has issue tracking, MS Outlook and Office integration, and portfolio management features.

                      Genius Project is an enterprise project management system that has all the needed PM features and more. It has project portfolio management, invoicing, demand management, risk and change management, and Agile SCRUM support. It can be deployed as software-as-a-service or hosted on-premise. It also has integration with IBM’s Lotus Notes and Domino.

                      Conclusion

                      Web-based PM tools are being adopted more by SMBs because of low initial costs, scalability, and rapid deployment that have increased their ability to compete with larger competitors. Security issues that have made bigger enterprises hesitant to adopt cloud services are now being addressed by on-premise deployments of these same PM tools. Clearly, whatever the size of the project or organization, a PM tool now exists with a right fit.

                      About Jose Maria Delos Santos: Jose is a freelance article writer for Project-Management.com, a website dedicated to provide PM articles, detailed project management software reviews, and the latest news for the most popular web-based collaboration tools.

                      Additional Resources & Webinars

                      Topics: virtual teams, document collaboration, Microsoft Project Training, Microsoft SharePoint Training, Technology, management, collaboration

                      What leadership lesson can be learned from a zebra? (Video)

                      Posted by Pierre Khawand on Tue, Jul 30, 2013 @ 11:44 AM

                      No, this blog post title isn't the opening line of a joke—it's a powerful lesson about leadership co-author of The Leadership Challenge, Jim Kouzes, shares in this video below.

                      Watch to learn how true leaders earn their stripes (pun intended.)

                      Share your thoughts on leadership in our short survey, and you'll be entered into our drawing to win free leadership training, and more.

                      Also join us for a complimentary, leadership webinar on Thursday, August 1 at noon PT, "Time for Leadership: Finding an Hour to Lead."

                      Register now for the free session!

                      Zebra Leadership People OnTheGo

                      Topics: career, management, leadership