Emotional Intelligence--Attain Results Through People

This session is available as an online webinar (90-minute webinar) or an on-site session at your organization. Please contact us to request scheduling.


Emotional Intelligence is described as the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. Easier said than done and therefore Emotional Intelligence in many cultures remains an intellectual understanding instead of a daily real-world practice. Knowing that it is the key to both personal and professional success as well as a critical leadership competency, it is crucial to find ways to demystify it and turn it into a daily leadership practice. This session starts with the fundamentals of Emotional Intelligence and quickly launches into a series of experiential exercises to help participants experience the various aspects of Emotional Intelligence and formulate strategies and behaviors to cultivate, develop, and turn these aspects into on-going practices.

Key takeaways

  • A better understanding of how self-awareness is the building block for Emotional Intelligence and how to enhance one’s self-awareness through reflection and mindfulness practices.

  • How self-awareness can lead to self-management, and therefore enables leaders to respond effectively instead of reacting to the people and events around them.

  • How to deepen social awareness and use self-awareness, self-management, and social-awareness, to be more effective in relating to people, motivating them, managing difficult situations, managing conflict, and more.