Lunch & Learn Webinar - Effective Strategies to Manage Conflict at Work
Thursday, June 5, 2014 from 12:00-12:40 PM Pacific Time Please enjoy the recording of this past webinar.
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Understanding conflict and its sources.
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Positive strategies for effective communication to resolve/avoid conflict.
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A 15-second technique to cool down conflict which you can use at any time.
About the presenter
Lorraine Segal is a communication and forgiveness specialist, a certified conflict management coach, and trainer through her business, ConflictRemedy.com. She teaches these skills at Sonoma State University and St. Joseph Health LifeLearning Center. For more information about Lorraine’s coaching, mediation, and training services, please visit her website/blog at www.ConflictRemedy.com, e-mail her at lorraine@conflictremedy.com or call her at (707) 236-8079.