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The Results Curve: How to Manage Focused and Collaborative Time

Less-Is-More Blog by Pierre Khawand

Pierre Khawand

Recent Posts

How to harness the power of working in "iterations" to overcome stress, procrastination, and perfectionism!

Posted by Pierre Khawand on Mon, Jun 06, 2011 @ 06:00 AM

working in iterationsWanting things to be right, especially right the first time around, can be stressful or even exhausting and not to mention counter-productive. This is a trap that we all fall into and those of us who may admit to be procrastinators and/or perfectionists are likely to fall into it more often.

One strategy to fight this phenomenon back is to work in iterations. I described this strategy a while back and outlined 5 iterations that can get us going swiftly and help shatter procrastination and perfectionism. Most recently, I used this strategy and adapted it as follows.

  • Iteration #1: This worked wonders. My project, which seemed daunting at first, transformed into a fun and exciting endeavor. This iteration gave me the permission to be creative and to approach the work from a problem solving perspective. Ideas started to flow without being restricted by filters and critical judgment. When there were gaps in my information or knowledge, I made a note of it, and kept going without that information. I was unstoppable during this time.
  • I skipped iteration #2 because I didn't have much time and my project was short term.
  • Iteration #3: Now this iteration started to flow easily. It is still in my opinion the more difficult iteration but a lot less daunting than if this work was approach all at once without iterations 1 & 2. Iteration #3 is when we take our original playful work and take it to the next level. This is where we fill in some of the gaps and address the issues in more depth. This is however also the most rewarding iteration because this is when results start to shape up and become more concrete.
  • Iteration #4: In this case, this involved sharing my plan with others and discussing them via a virtual meeting. Involving others helped get some alignment on the goals and implementation plan, and avoided having me invest time in areas that weren’t consistent with the stakeholder’s vision and desired outcome.
  • Iteration #5: This is still going on. Refinements are underway. This iteration is turning out to be more fun and relaxed than anticipated.

Rediscover fun and excitement in your work! let the power of iterations work for you and overcome stress, procrastination, and perfectionism! Try this out and report back in the comments section below!

Topics: business results, time management tips, productivity, managing stress

The Nine Essentials to a More Vital business, by guest blogger Anat Baniel

Posted by Pierre Khawand on Thu, Jun 02, 2011 @ 04:00 AM

Article by Anat Baniel, author of Move Into Life 

Anat Baniel Move Into LifeNormally, when we think about vitality, we think about people, about our own vitality and how we can augment it. However, when looking at our business, we can also gauge it in terms of its vitality. The Nine Essentials for Vitality are what the human brain requires to keep us energized, creative, healthy and full of life. Since people create business, the same principals apply the ‘brain’  of your business and can help your business move from surviving to thriving. 

  1. Movement with Attention: Our brains are organized through movement.  As we introduce new patterns of movement, combined with attention, our brains begin making thousands, millions and even billions of new connections.  Not only is this true physically of our brains and bodies, it is also true of the movement you generate in your business.  Encouraging movement in your business, and paying closer attention to the various elements of your business can bring the vitality of your business to a higher level.   
  2. The Learning Switch: Learning occurs in the brain.  However, for the brain to do its job, the “learning switch” needs to be turned on.  It is important to cultivate a culture of learning within your business. By doing that you will get more vibrant, intelligent, and creative employees that can become a tremendous source for the success of your business.
  3. Subtlety: Your brain thrives on subtlety, on gentler, less-forceful, more-refined input.  What we discover with this Essential is that subtlety generates new possibilities that can open up remarkable new possibilities. Learning how to listen for the subtleties in interactions with employees and business partners, learning to reduce the force in communications, can open up worlds of possibilities that weren’t there before.
  4. Variation: By introducing variation into the way you think, you will discover new ideas and solutions that wouldn’t otherwise have been possible.  Even if everything in your business is “good enough,” or is going along “pretty well,” or maybe even “couldn’t be better,’ we encourage you to be on the lookout for opportunities to introduce variation to energize your business and to usher in ever greater creativity. 
  5. Slow: Slow gets the brain’s attention and gives it time to distinguish and perceive small changes and form new connections.  It is true that we live at the speed of light in this present age—there’s fast food, the fast track, fast turn-around, accelerated processing, instant printing, instant messaging, and the quick fix.  When you intentionally create time for Slow for yourself and your employees, you change the culture of your business and allow for greater intelligence to come forth on the part of everyone.
  6. Enthusiasm: Enthusiasm is the amplifier by which you can turn up the volume, boosting the energy of everything you do, think, or feel.  Enthusiasm can take the seemingly small and turn it into something new and magnificent.  It is of utter importance for everyone in the business to develop their ‘enthusiasm muscle’. You’ll be amazed how becoming enthusiastic about ‘small’ stuff allows for the miraculous to occur.
  7. Flexible Goals: Goal setting is important for getting what we want from life.  However, how we go about achieving our goals can become a real impediment by creating resistance to change.  Rigid and forceful approach to goals limits our vision and creativity and gets us to miss opportunities and solutions.  Holding your goals loosely gives you permission to adjust, invent and even exceed the initial goals.
  8. Imagination and Dreams: Imagining and dreaming can change your life as well as your experience in your business.  You can invite your employees to write down their ideas, and dreams for the business. What they imagine for the business. Have them share it with each other and see the impossible becoming possible.
  9. Awareness: Awareness is different than attention, which was part of Essential #1.  Attention is when we focus on something; it is possible to pay attention without being aware.  Awareness is the highest level of human functioning. Instill a culture in your business that values awareness of self, others, and that which is occurring in the business. You will help develop a culture that values the greater good. 

Your physical, mental, and emotional vitality is essential for your business vitality and success!

Thank you Anat!

Additional Resources

  • Move Into Life, by Anat Baniel! The Nine Essential for Lifelong Vitality, you can learn more about the essentials and how to apply them in your life and to your business. 
  • For more information on how to vitalize your self and your career log onto www.anatbanielmethod.com

Topics: wellness, guest bloggers, business results

40 minute focus for breakthrough results--at the whiteboard (3 minute video that can change your worklife)

Posted by Pierre Khawand on Wed, Jun 01, 2011 @ 09:52 AM

results curve focus resultsIn my recent interview at BNET, we got to work at the whiteboard. I drew and explained the breakthrough concepts behind the Results Curve which have helped thousands of business professionals manage their focused and collaborative time!

Now you can share this with your manager, your staff, your colleagues, so that you can better synchronize your focused and collaborative time, so everyone starts to become more awareness about where everyone else is in their workflow before you interrupt them:

40-minute focus for breakthrough results--at the whiteboard:

results curve focus and collaborative time

Looking forward to your comments here and on YouTube!

Topics: business results, time management tips, interruptions

How do you deal with hundreds of e-mails in your inbox right after a vacation?

Posted by Pierre Khawand on Tue, May 31, 2011 @ 06:00 AM

vacation e-mailMany people tell me that they dread coming back to work after having taken a few days off or gone on vacation because of e-mail! If you have taken advantage of the holiday weekend and took some extra days off, you may soon experience the same challenge. I experienced this previously when I found 1200 message in my inbox after a vacation, and here is how I dealt with them, applying many of the tips and techniques we teach in the Accomplishing More With Less methodology:

  • Anything that resembled spam, subscriptions, news, group messages, sports tickets offers, and the like, got deleted. These amounted to several hundred messages.
  • FYI e-mails that don’t require an action got scanned quickly and moved into the Catch-All folder. This is the folder where unimportant messages are kept and referred to only on an as needed basis.
  • Messages that can be answered quickly, got answered right then. Once answered, they got dragged into the Catch-All folder as well.
  • Messages that required further action (or thinking) got assigned the red category**. Those that are time sensitive, got also assigned a reminder with the desired dates and times.
  • Remaining messages, which are the not-so-urgent messages, got assigned the blue category** and occasionally got assigned reminders with the desired dates and times.

Suddenly, a daunting inbox got transformed into an organized list of messages with red and blue categorise, and with the appropriate reminders for those that are time sensitive. The job is not done. The next task is to set some time aside, preferably by the end of the day, to focus on the red messages and handle these in a timely manner.

To make this work, make sure you budget a couple of hours when you come back (reserve this time on your calendar before you go on vacation) to sort through your messages systematically as described above! Remember to take a break every 40 minutes and move so you stay energized and complete this task successfully.

Afraid about being off e-mail during vacations or holidays? Fear no more. 

Additional Resources

Topics: time management tips, email management

THINK BIG, start small, move fast! And how to do so elegantly!

Posted by Pierre Khawand on Fri, May 27, 2011 @ 06:00 AM

Christine HeckartChristine Heckart, CMO of NetApp, shared some valuable insights with us at the BMA meeting yesterday.  These ranged from high level concepts to practical advice on how to lead, manage, and get results and get differentiated in a world where everyone is trying to claim they are the one. One of Christine's insight was:

THINK BIG, start small, move fast!

So how do we apply this in our daily productivity effort? I would like to take this approach and translate it to some of the tips and techniques that I have been practicing with business professionals from all walks of life and seeing some breakthrough results.

THINK BIG

Think Big Dream BigStop for a few minutes, and imagine what success "would" look like! It helps to have a time period in mind. Usually, I ask my participants to select 3 months or 6 months (after all we live in a rapidly changing work environment). Describe success vividly. See it. Hear it. Feel it. Unlimit yourself. Once you are excited about the vision of success that you create it, write it down, and refine it.

Now, the real work starts. Translate this vision of success into 3 to 5 key results. Keep refining these results until they are specific. Then start the brainstorming process. Ask yourself: "How do I get there?" Expand on this until you have narrowed it down to specific activities that are likely to get you there. Start to schedule these on your calendar to bring them to life . Without Thinking Big, we stay busy with the small stuff. But without flushing out the details and getting them onto the calendar, we stay at wishful thinking!

Stay tuned for the "start small" and then the "move fast" tips and insights. For now, THINK BIG! And share with us your thoughts!

Topics: business results, productivity

Make it a habit to incorporate movement into your day; every 40 minutes or so!

Posted by Pierre Khawand on Wed, May 25, 2011 @ 06:00 AM

We sit for too long! Way too long! And not only our bodies suffer but our brain and our overall mood and energy! So let us put a stop to this and get energy flowing and get re-invigorated.

Movement does wonders

Movement Energy ProductivityI am not referring to the structured exercise and sports activities here (even though these do wonders as well), but to the few minutes of stretching, walking around, climbing a few flights of stairs, or whatever movement you can fit in in a few minutes to get re-energized and ready for the next task. Here are some basic ideas as a starter and I would also like to help you design your own breakthrough movement routine--so stay tuned for a follow-up blog article on the topic:

  1. Adopt a stretching routine that you like or design your own. If you search for "stretching videos" on the web, you get about 14,000,000 results. So plenty of ideas out there. I included 3 of these results below to get you started.
  2. Walk to the other side of the office, or office complex, or maybe around the block! Fresh air would be a highly desirable added benefit if at all possible.
  3. Go up and down a few flights of stairs and do it intentionally as if you had a purpose. By the way, you "do" have a great purpose.
  4. Go to the kitchen area, but this time go briskly and instead of food or coffee, get some water, and get back briskly!
  5. Organize your desk and your files but again, do it with intention and with energy.
  6. In addition, when on the phone, or in a web conference, stand up, move around, and stretch. Take advantage of the web in a different way!
  7. Finally, find a companion who likes to do this with you a few times a day, so you can remind and encourage each other.

Most importantly, it would help to have a variety of these movement activities ready so you can spontaneously use the one that is most applicable to the situation at hand. Keep a list handy. Maybe post one closeby. Put a check mark every time you do one.

When making your list, have some activities that are short for times when all you have is a minute or two. Have others that are longer for these 5 or 10 minute stretches. Maybe one or two that are even longer for when you really need to get away from that chair!

Remember to not let more than 40 minutes go by without invoking movement! If you guess why 40 minutes, you will get a copy of my Accomplishing More With Less book!

So two questions for you: Why 40 minutes? And what is (or will be) your favorite movement exercise?

Additional Resources

Topics: wellness, productivity

Which comes first? Do you get energized from "volunteering" or need to be "energized" to volunteer!

Posted by Pierre Khawand on Mon, May 23, 2011 @ 06:00 AM

Volunteering and productivityIn my recent blog article (can "volunteering" help you get more energized and productive at work?) I shared some insights on this topic including one of the compelling answers I received when I posted this question on LinkedIn.

Yet another compelling answer came later from my friend and colleague Pradeep Bhutan who said:

"I feel it is the other way around. If I am energized and productive, I feel like volunteering and then I get further energized and more productive. 

Having said that, volunteering does help. 

For a person who is not motivated enough though, the challenge would be to break through the resistance and start doing something productive. This person may not be motivated enough to volunteer and help others. 

In a team setting, where the idea is to improve the overall team productivity, a good strategy would be to get volunteering STARTED by an already motivated and productive person. This can get the rest of the team motivated and enable them to reap the benefits of volunteering. 

The key thing is to GET STARTED."

Pradeep summed it up really well and touched on some key principles relating to motivation and productivity.

What do you think? Which comes first? Let us know by contributing your comments below!

Topics: productivity

3 Ways to reduce the e-mail overload using Microsoft SharePoint!

Posted by Pierre Khawand on Thu, May 19, 2011 @ 07:13 AM

E-mail overload! We all complain about it, but many of us are addicted to it, and the question remains whether we are taking the necessary steps to reduce it. Microsoft SharePoint can help tremendously reduce the e-mail overload and just as importantly enable information sharing, allowing us to harness the collective knowledge within our team and organization instead of keeping this knowledge buried in people's mailboxes.

Here are 3 ways in which Microsoft SharePoint can help!

First: Managing documents in Microsoft SharePoint

It is so easy to e-mail documents, and no wonder that most of us do it. The question I always ask in our Microsoft SharePoint workshop is "if you have a team of 5 people, and you are creating a marketing plan for instance, and you go through 10 revisions to finalize the document, how many copies of this document will be in your inboxes by the time you are done?"

The answer is anywhere between 50 and several hundreds. However, the more serious implication of e-mail documents is the confusion that is likely to happen when people aren't sure who has the latest version, who changed what, and not to mention the utter chaos that happens when two different "branches" of the same document are accidentally created.

With Microsoft SharePoint, the document can reside in a document library, and everyone has access to the same version. A revision history is automatically maintained for future reference. And when multiple people attempt at editing the same document at the same time, the second person will be gently notified and prompted to take one of the following actions:

SharePoint File In Use

Second: Managing meetings in Microsoft SharePoint

"Who has the latest agenda?  Did you add my agenda item? What happened to the design document that I sent out to everyone before the meeting? When are you going to send the meeting notes?"

These are only a few of the questions that come up when managing meetings via e-mail. Meetings and meeting workspaces in SharePoint allow us to have one central repository and again, it is not just about storing information, it is also the collaboration aspect. Everyone involved can contribute to the agenda to the background material, and follow-up material; all happening smoothly and in real time!

This is some of the information that the meeting workspace can hold:

SharePoint Meeting Workspace

Third: Managing tasks in Microsoft SharePoint

This is especially useful for tasks that involve multiple people; where each person contributes their part and then hand over the task to the next person. Managing such tasks in Microsoft SharePoint keeps everyone informed and up-to-date at all times. And coupling this with the alerts capability, each person can be notified as soon as a task is assigned to them.

Alerts are easy to setup in SharePoint:

SharePoint Alert

Additional Resources

Topics: document collaboration, emerging technology, Microsoft SharePoint Training

5 symptoms of e-mail addiction! Which ones are yours?

Posted by Pierre Khawand on Wed, May 18, 2011 @ 05:55 AM

Internet Addiction SmallA while ago, I wrote about the 9 reasons why e-mail is seductive, addictive, rewarding, and anxiety-provoking all at the same time. If you didn't get a chance to identify your top 3, it is never late to do so!

If you are still not sure whether you have an e-mail addition, here are a few symptoms to look for:

  1. You catch yourself pressing the refresh button repeatedly, and for no reason! Hoping to get yet another new e-mail that satisfies your addiction.
  2. You get out of the door and immediately get out your iPhone, Android, BlackBerry, or whatever mobile device you have, and check e-mail right away. Even though you just checked e-mail before you left your desk.
  3. You're driving and you stop at the intersection or light (or even worse, while driving 70 miles per hour on the highway), you reach to your mobile device and check e-mail (even though you just checked it a few seconds ago).
  4. Your spouse, child, friend, or even boss is talking to you, and you lift your head (which was buried in your mobile device)  and look at them with this absent-minded look, as if you or they were from a different planet, and then ask them "what did you just say?" And this happens again shortly after.
  5. You send an e-mail to your colleague or manager or staff member, and then call and ask if they got it! You absolutely want to make sure your e-mail got there and didn’t' get hijacked along the way!

What are your e-mail addiction stories?

Topics: email management

Question & Answer: What do I do with the Sent Items in my Microsoft Outlook mailbox?

Posted by Pierre Khawand on Tue, May 17, 2011 @ 06:00 AM

sent items in outlookCindy asked "I am trying to categorize and file the messages in my mailbox.  What do I do about the Sent Items folder?  I get a ton of emails and send out a lot; It would take a lot of time to organize these messages. Or should I  wait and do them in batches?" This is actually one of the common questions that we get at the workshops and I would like to tackle it from two different angles.

First: Remember the 80/20 rule

80% of our results come from 20% of our effort. This rule applies to e-mail just as well. It is likely that 80% of our "e-mail" results come from 20% of our emails. Therefore, it is important for us to give these 20% careful attention and organize them properly. The rest of the e-mail messages should be processed as quickly as possible if at all.

When it comes to the Sent Items folder (which is by the way the Microsoft Outlook terminology; so for those using other e-mail applications, please extrapolate; Google users, please check out the Google related resource below),  I would recommend organizing the top 20% and letting the rest stay in the Sent Items and then get archived periodically.

Second: Organize the top 20%

When it comes to the top 20%, after you compose your message and just before you send it, click on the Options tab:

Outlook Sent Items 1c

Then notice the Save Sent Item To button, and click on it, and then select the Other Folder menu option from the popup menu. The following window opens:

Outlook Sent Items 2

This allows you to decide which folder you want to save the sent item in. Please note that the exact steps and screens may be slightly different in your version of Microsoft Outlook (the above screens are taken from Microsoft Outlook 2010).

While this process takes a few extra steps, users tell us that they find it easy and convenient (more so than doing the organization later) because the information is still fresh in their mind, and if they do it now, they have one less thing to think about and do later.

Additional Resources

 

Topics: Microsoft Office 2007, email management