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Less Is More Blog Productivity Tips

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The Results Curve: How to Manage Focused and Collaborative Time

Less-Is-More Blog by Pierre Khawand

Pierre Khawand

Recent Posts

Google+ Learn how to configure your Privacy Settings

Posted by Pierre Khawand on Mon, Aug 15, 2011 @ 04:00 AM

Guest blog article written by Steve Loosley, Tech Blogger

Google+ allows you to selectively share information on the web, much like you share information in life. Just as you are careful about what you share with others, G+ allows you to do the same by customizing your privacy preferences.

Today, let’s configure your privacy settings.

Click the small sprocket or gear icon in the upper right corner of your G+ screen. In the drop-down box, click Google+ settings

g privacy 1

 

You will land on a page that allows you to set many features. Click on the link in the upper left, Profile and privacy.

g privacy 2

Read through the numerous options that allow you to control what you share and with whom you share it. Today, I want to highlight two, Public profile information and See how your profile appears to other users.

Your Google Profile is a public web page that tells about you. To modify your settings, click on the gray box, Edit visibility on profile

g privacy 4

Your Profile page will open in the edit mode. Click on a box; for example, click on the Introduction. A window will pop-up, and a small box will allow you to customize who can see this information.

g privacy 5

Each section in your Profile can be customized. You can make it public to everyone, limit it to your circles, or even customize the visibility.

G+ makes it easy to check your settings.

Return to “Google+ settings” (see above), click “Profile and privacy,” and look for the box, See how your profile appears to other users. Enter someone’s name or email address in the box and click Preview. Your Profile will appear just as if you were that person.

g privacy 3

Terrific work! You are well on your way to leveraging the power of Google Plus. 

If you would like an invitation to join G+, please leave a comment below, note your interest, and we’ll do our best to make sure that you receive an invitation email as soon as possible.

Additional Resources

Google+ Project Website 

Google+ Help Articles on Privacy Settings

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time) 

Topics: Google+, social media, Technology

Google+ Learn to use the new G+ bar

Posted by Pierre Khawand on Thu, Aug 11, 2011 @ 04:00 AM

Guest blog article written by Steve Loosley, Tech Blogger

I want you to learn to use the Google+ bar, the black ribbon that appears at the top of many Google websites, such as search and Gmail. I want you to learn to save time and avoid frustration. 

A screenshot from a Google search page is shown below. The black ribbon at the top is the Google+ bar. 

g toolbar 1

If you're signed in to your Google account, on the far left, you will see +[Your First Name]. On the right, you'll see your Google Profile picture. 

Click on any item to open the associated Google product.

Click +[Your Name] to open Google Plus. Click Web to search, Gmail to open your mail, and so forth. If you want to open a Google product that is not visible, click on More and a drop-down menu will open. For example, click More and then Documents to open Google Docs. 

I find this to be a welcome time saver, a quick and efficient way to navigate between Google products. 

The gear on the far right is reserved for modifying the settings. These settings change as you change products, Gmail settings for Gmail, Calendar settings for Google Calendar, and so forth. 

A screenshot from Gmail is shown below. Clicking on the gear opens a drop-down menu that allows you to adjust your Gmail settings. 

g toolbar 2

To modify your main Google Account settings, such as your password, click on your picture or your full name (far right). As you can see in the screenshot, a drop-down menu allows you to change your Account settings and Profile. 

g toolbar 3

 

The items between your full name and picture are dedicated to Google Plus. Click Share, like the screenshot below, to share something on Google+. 

g toolbar 4

The box between your full name and Share alerts you of G+ notifications. Click the box to review and interact with all of your Google+ notices.

g toolbar 5

Good work! This is a lot to digest in one post. Experiment. Click the icons. I hope you find the new Google+ Bar a useful tool to enhance your productivity. 

If you would like an invitation to join G+, please leave a comment below, note your interest, and we’ll do our best to make sure that you receive an invitation email as soon as possible.

Additional Resources

Google+ Project Website 

Google+ Help Articles on the Google+ Bar 

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time) 

Topics: Google+, social media, Technology

Google+ Learn how to Hang Out

Posted by Pierre Khawand on Mon, Aug 08, 2011 @ 06:00 AM

Guest blog article written by Steve Loosley, Tech Blogger

Google+ redefines how we share information with others on the web, and perhaps the most exciting new feature is Hangouts.

Hangouts are group video chats. Currently, up to 10 people can video chat together in real time, for free!

Let's set up a Hangout.

From the main G+ screen, click the green button in the lower right corner labeled, Start a hangout.

 describe the image

A new window will open, and next we will select who we will invite to join our “hangout” by clicking in the box, Who do you want to hangout with?

The default blue icon includes everyone in all of our circles. You can either accept everyone, or click the “X” to remove the default and select your own participants. For example, if you want to invite just your family, select the Circle, “Family,” assuming, of course, that you have added people to your Family Circle.

Just as we learned with sharing, you can fine-tune who you want to invite to “hangout,” by including specific people, Circles, or everyone, the Public.

g hangout 2

Once you’ve selected those you want to invite, check your hair, and then click the button, Hangout. Google+ will immediately notify each person (more about notifications later) and begin the chat session.

Google+ allows you to join Hangouts, both private Hangouts to which you have been invited and public Hangouts initiated by others. On the main G+ page in your “Stream,” that is, in all of the stuff that people in your circles are sharing with you, if you see a “Join this hangout” button, click it. You will be guided to join the “hangout.”

g hangout 3

Give Hangouts a try. Invite your friends, or watch for +Michael Dell to begin a public hangout. Michael is extremely popular, so you have to click fast to hang with him!

If you would like an invitation to join G+, please leave a comment below, note your interest, and we’ll do our best to make sure that you receive an invitation email as soon as possible.

Additional Resources

Google+ Project Website 

Google+ Help Articles on Hangouts

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time) 

Topics: Google+, social media, Technology

MG Siegler from TechCrunch quits e-mail for a month! I will show you how you can quit e-mail too (part 3)

Posted by Pierre Khawand on Fri, Aug 05, 2011 @ 04:59 PM

results curve email management

A few weeks ago I described to you how MG Siegler from TechCrunch quit e-mail and I demonstrated how you can do that too and take control of your life again. I showed you how working in bursts of focused and collaborative sessions to create e-mail free zones and e-mail dedicated zones is the answer.

managing e-mail

Then, I revisited this topic again (how you can quit e-mail part 2) and discussed the 80/20 rule, and shows you how you can quit the 80% of the low impact messages, and focus on the 20% of the high impact messages.

And here we go again! This week (part 3) I would like to suggest you quit e-mail when e-mail is not best suited for what you are trying to communicate and use the most suitable tool!

Using e-mail for what e-mail is best at

Blinded by the ease and speed of e-mail, among other factors, we tend to forget that e-mail is not the only tool for communicating. This is a list of some of the tools that can largely benefit us when used appropriately in conjunction with e-mail. What do you think these tools are ideal for and not so ideal for? Use this opportunity to jot down your answers and then compare with the answers below:

  Ideal for  Not so ideal for 
 E-mail  < jot down your answers >  < jot down your answers>
 Instant Messaging    
 Phone Calls    
 Web Conferencing    
 Virtual Worlds    
 Video Conferending    
 In-Person    

While there is not one answer, and no right or wrong answer, when it comes to how best to utilize these tools, here are some suggested answers as a starting point:

  Ideal for  Not so ideal for 
 E-mail  Factual/Asynchronous    Emotional
 Instant Messaging  Quick exchanges  Long exchanges
 Phone Calls  Discussions  Visuals
 Web Conferencing  Document sharing  Interacting/Seeing people
 Virtual Worlds  Interacting  Simple hardware setup
 Video Conferending  Seeing people  Simple hardware setup
 In-Person  Complex/Emotional  Remote people

Let us add a few more asynchronous tools to the mix

  • Blogs
  • Wikis
  • SharePoint
  • Google Docs 

Blogs, wikis, Microsoft SharePoint, Google Docs, and other information and document sharing tools, can tremendously help take the load off of e-mail. One of the examples that I give in our workshops relate to how blogs for instance (in this case, we are referring to internal blogs) can help the knowledge experts within the team or organization answer important questions once instead of time after time, and make these answers accessible to everyone within the team or organization. E-mail is not the best way to leverage and share knowledge.

Let us start using e-mail for what e-mail is best at! Before you write your next e-mail, stop for a second and ask the question: Should this be an e-mail or not?

Additional Resources

Topics: interruptions, email management

Google+ Learn how to Share Stuff

Posted by Pierre Khawand on Fri, Aug 05, 2011 @ 08:45 AM

Guest blog article written by Steve Loosley, Tech Blogger

Google+ is about sharing, sharing different things with different groups or circles of people. Today, I want you to learn how to share.

Sign-in to your G+ account, and near the top of the main screen just under the heading, “Stream,” find the gray box, “Share what’s new…”

Click inside the box.

g share

The box expands, inviting you to type. For practice, type a short note introducing yourself to Pierre, the founder of People-OntheGo. “Hi Pierre, my name is <insert your name.> I work at <name of your organization> in the <name> department.” 

g share 1

In the lower right corner of the box, find the four icons: the green camera allows you to add photos; the white-and-red icon, videos; the paper clip, links; and the red tack, your location. If you’re adventuresome, click the green camera icon and upload your picture.

Next, we select who we will share this information with. Click the blue button, + Add circles or people to share with… You can share with individual people by entering an address, with groups of people by selecting any or all of your circles, or with everyone by making it public.

Today, let’s share with Pierre. If you completed our last post, Pierre is already in your Business Contacts circle, so in the sharing box, type Pierre Khawand.

g share 2

Finally, click the Share icon.

Congratulations! Now that you’ve mastered sharing, you are ready to share specific things with specific people, whether a private message to one person, a public message to everyone, or a custom message to only a few.

If you would like an invitation to join G+, please leave a comment below, note your interest, and we’ll do our best to make sure that you receive an invitation email as soon as possible.

Additional Resources

Google+ Project Website 

Google+ Help Article on Sharing

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time)

Topics: Google+, social media, Technology

Google+ Learn how to set-up Circles.

Posted by Pierre Khawand on Mon, Aug 01, 2011 @ 08:34 PM

Guest blog article written by Steve Loosley, Tech Blogger

Google+ is about sharing information with different circles or groups of people. In our last post, we learned how to set-up our G+ account and update our Profile. Today, we want to introduce Circles.

All of us have a variety of relationships or “circles” of people with whom we interact — family, classmates, colleagues, associates, customers, and so forth. Google+ allows us to create our own Circles, giving us the power to share different things with different circles of people.

Set-up a Circle

Log in to your account and click on the icon at the top of your screen that resembles two Olympic rings with a third ring dislodged.

g circles 1

At the top of the next screen, you will see three categories of people, “People in your circles,” “People who’ve added you” to their circles, and people to “Find and Invite.”

Click on Find and Invite.

g circles 3

 

Google+ will suggest people you may want to add. You can either add someone yourself by clicking on the blank card in the upper left titled, “+ Add a new person,” or you can search by entering a name in the box at the top of your screen, “Find People.”

To practice, let’s create a new Circle titled Business Contacts, and add Pierre Khawand, the founder of People-OntheGo to the Circle. In the search box at the top, type Pierre Khawand and press Enter. A card with Pierre’s picture will appear. 

g circles 2

Next, drag and drop his card in the gray, dashed circle on the far left titled, “Drop here to create a new circle.” Next, click the blue link, Create circle.

A pop-up will ask you to enter a description for the Circle. Type “Business Contacts,” and click the blue box, Create circle with one person

g circles 4

Congratulations! You have created your first Circle and are well on your way to leveraging the power of Google+.

If you would like an invitation to join G+, please leave a comment below, note your interest, and we’ll do our best to make sure that you receive an invitation email as soon as possible.

Additional Resources

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time)

Google+ Project Website

Topics: Google+, social media, Technology

Google+ Receive an Invitation and Set-up your Account.

Posted by Pierre Khawand on Sun, Jul 31, 2011 @ 09:43 AM

Guest blog article written by Steve Loosley, Tech Blogger

Google+, or G+ for short, redefines how we share information on the web. To get started, you will need an account, so today, we want to help you sign-up and create your profile.

Create your Account 

Navigate to http://www.google.com/+/learnmore/ where you will land on the G+ welcome screen. In the upper right, click on the blue button Join.

G  Join


As you may have heard, you will need an invitation to join Google+. If you would like an invitation, please leave a comment below, note your interest, and we’ll do our best to make sure that you receive an invitation email as soon as possible.

Welcome to Google+. From the Welcome page, you can watch three short videos that overview Circles, Hangouts, and Sparks, and you can complete your Profile.

Set-up your Profile

Click on the blue button near the bottom of your screen, Complete your profile.

g profile 

Take a few minutes to enter information about yourself and upload a picture or two. The Introduction section is a great way to tell others about yourself. Enter the cities where you’ve lived, your schools, and your job. In a later post, we’ll learn how to customize the privacy settings for each of these categories.

Great job! Congratulations! Once you have created your Profile, it only gets easier and a lot more fun.

Additional Resources

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time)

Google+ Project Website

Topics: Google+, social media, Technology

Google Plus: What does it mean for +You?

Posted by Pierre Khawand on Thu, Jul 28, 2011 @ 07:54 PM

Guest blog article written by Steve Loosley, Tech Blogger

Three weeks and 20 million users — Google Plus is everywhere, from the headlines of the New York Times to the millions of “walls” on Facebook. What is Google+, or G+ as it’s commonly called?

What does Google Plus mean for +You?

describe the image

Google claims, “The Google+ project makes sharing on the web more like sharing in the real world.” Even though Google+, Facebook, and Twitter are often used in the same sentence, Google is carefully positioning G+ as a platform for sharing information, as opposed to another social media site.

G+ is designed around the metaphor of a circle.

g circles

All of us have “circles” of friends, circles with our family, close friends, classmates, colleagues, associates, customers, clients, and so forth. Moreover, we share different things with different circles. We tell our parents one thing, our close friends another, and our business associates still another.

G+ enables us to share different things with different groups or circles of people electronically, just as we do “off-line” in everyday life. We can share stuff with one person, with a group of people, or with anyone and everyone, the public. Stuff can be most anything, notes, pictures, videos, web pages — virtually anything.

In the following series of posts, we will show +You how to put Google+ to work, including how to sign-up for G+, set-up your profile, arrange your circles, and share information. In our next post, we will help you join and set-up your account.

Additional Resources

Google+ Project Website

Accomplishing More With Social Media Webinar Series: 9/19, 9/26 (12:00 to 1:30 pm Pacific Time)

LinkedIn for Sales Professionals! Webinar: 8/5 and 10/14 (9:30 am to 11:00 am Pacific Time)

Topics: Google+, social media, Technology

MG Siegler from TechCrunch quits e-mail for a month! I will show you how you can quit e-mail too (part 2)

Posted by Pierre Khawand on Sat, Jul 23, 2011 @ 05:34 AM

Last week I described to you how MG Siegler from TechCrunch quit e-mail and I demonstrated how you can do that too and take control of your life again. I examined how results change with time, and how interruptions--like e-mail interruptions, can significantly reduce our productivity. Then I showed you how working in bursts of focused and collaborative sessions to create e-mail free zones (green bar below) and e-mail dedicated zones (red bar) is the answer:

results curve email management

Today, I would like to take this "quit e-mail" concept a step further.

To do so, I would like to bring to the picture the 80/20 rule! This rule states that 80% of our results come from 20% of our effort. In other words, there are some activities that we do that are closely connected to the desired results (the 20%) while many other things that we do that are marginally connected to the desired results if at all (the 80%):

managing e-mail

The rule has many implications and applications, but for now, I would like to apply it to e-mail and propose that only 20%  of our e-mails are closely connected to the desired results while 80% are not.

So instead of quitting e-mail all together, how about we quit the 80% and focus on the 20%. I am not just referring to incoming e-mails, but I am also suggesting you start sending about 20% of the e-mails you send today. As a result:

  1. People start to send you less e-mails and their e-mails are likely to be focused on the important issues.

  2. People start to reach you using more appropriate tools instead of always e-mailing you.

  3. You spend a lot less time on e-mail and more time on important endeavors.

Additional Resources

 

Topics: interruptions, email management

MG Siegler from TechCrunch quits e-mail for a month! I will show you how you can quit e-mail too!

Posted by Pierre Khawand on Wed, Jul 20, 2011 @ 06:00 AM

I Quit Modified SmallMG Siegler, from TechCrunch, tweeted and blogged recently "What if I just stop responding to e-mail?" The tweet soon became reality. MG decided to stop responding to e-mail for a whole month as an experiment. His frustration with the high volume of e-mail, and the feeling that e-mail has taken over, led to this experiment--which I believe is still in progress.

MG is not alone in his frustration! This frustration is shared by the majority of the thousands of business professionals that we work with. Our survey showed that on the average, the 1000 survey respondents spend 3.27 hours per day on e-mail. One of our workshop participants described it as "e-mail jail."

While MG's boss at TechCrunch may find that MG quitting e-mail is "interesting" and can lead to potentially great content for TechCrunch, you and I may suffer different consequences. Our bosses and clients may just fire us!

However, don't go to despair just yet! I am going to show you how you can quit e-mail too. This is like quitting e-mail for the rest of us.

You can quit e-mail too and let me show you how

Let us start by examining how our results change with time when we are working on a task. when we start to work on a task, we start to produce results, and then as we continue to work on that task, we produce more results. This continues until eventually the flow of results begins to level off and start to diminish:

Quit Email Results Curve1

What happens in reality though is that after we spend a few minutes on a task, we get interrupted, and our results go down to zero. This happens again and again so that our actual results rarely if ever reach the results curve shown above. Instead, we live in this low-productivity constant-interruption state depicted in the shaded areas below:

Quit Email Results Curve2

To remedy this situation, we need to stay focused long enough, before we switch tasks. How long is long enough? This depends on the task and it is a moment by moment decision we need to make depending on the task that we are undertaking next. If the task is strategic and important, my recommendation would be 40 minutes. Then switch and be collaborative. The results curve then looks like this:

Quit Email Results Curve3

All you have to do: Quit e-mail for 40 minutes

So if you don't have the luxury of quitting e-mail for a whole month, how about something much more attainable and sustainable, and more revolutionary in its impact on your productivity. All you have to do is quit e-mail for 40 minutes at a time, in other words creating e-mail free zones (shown in green below), and then handling e-mail right when you get into the collaboration zone, creating e-mail-dedicated zones (shown in red below).

Quit Email Results Curve4

Let us not "throw out the baby with the bath water." Let us take control by creating these e-mail free-zones and e-mail dedicated zones.

Stay tuned for more ways in which you can "quit" e-mail!

Additional Resources

results curve

PS: After reading Lynda's article about Exclamations marks, I tried to limit them in my article above, but still had more than two! I will try harder next time Lynda.

Topics: interruptions, email management